Terms of service

Welcome to Shop by Hizu. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read them carefully before using our website.

1. About Us

Shop by Hizu is operated by:

HIZU TECH LIMITED
Company Number: 16773734

Registered Office & Warehouse Address:
11 Sheepridge Road
Huddersfield, West Yorkshire
United Kingdom
HD2 1HA

Email: hizutechlimited@gmail.com

Throughout these Terms, “we”, “us”, “our”, and “Shop by Hizu” refer to HIZU TECH LIMITED.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to our website or systems.
• Interfere with the security or operation of the website.
• Use our website for fraudulent or harmful purposes.
• Copy, reproduce or exploit website content without our permission, except where permitted by law.

We may suspend or restrict access to the website where reasonably necessary to protect our business, customers or systems.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However:

• Product colours may appear differently depending on your device or screen settings.
• Images are for illustrative purposes and may not always represent every detail of the product.
• Product packaging or minor product details may vary.
• We reserve the right to correct errors, inaccuracies or omissions.

Product availability is subject to change without notice.

4. Prices and Payment

All prices displayed on our website are shown in the applicable currency and may be changed at any time before an order is placed.

Unless otherwise stated, prices will be shown inclusive or exclusive of applicable taxes as indicated at checkout.

Payment must be made using one of the payment methods available at checkout. By submitting payment information, you confirm that you are authorised to use the chosen payment method.

We reserve the right to refuse or cancel an order where we reasonably believe that a transaction is fraudulent, unauthorised or contains an obvious pricing or product error.

5. Orders and Acceptance

When you place an order, you will receive an acknowledgement confirming that we have received it. This does not necessarily mean that your order has been accepted.

A contract between you and us is formed when we accept and process your order, subject to product availability and successful payment authorisation.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• There is an obvious error in pricing or product information.
• Payment cannot be authorised.
• We reasonably suspect fraudulent or unauthorised activity.

If payment has already been taken for a cancelled order, we will arrange a refund where appropriate.

6. Delivery

Delivery times and charges, where applicable, will be displayed during checkout or communicated to you before completing your purchase.

Delivery estimates are provided in good faith but may occasionally be affected by circumstances outside our reasonable control.

You are responsible for providing an accurate delivery address and contact information. We cannot be held responsible for delays or failed deliveries caused by incorrect information supplied by you.

7. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

8. Your Responsibilities

You agree to provide accurate and complete information when placing an order or creating an account.

You must not use our website or services to:

• Commit or facilitate fraud.
• Submit false or misleading information.
• Interfere with other users or our website.
• Introduce viruses, malware or other harmful material.
• Attempt to access restricted areas without authorisation.

9. Intellectual Property

Unless otherwise stated, all content available on the Shop by Hizu website, including text, graphics, logos, images, designs and other materials, is owned by or licensed to HIZU TECH LIMITED and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify or commercially exploit our content without prior written permission, except where permitted by law.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms affects your statutory rights as a consumer.

11. Third-Party Services and Links

Our website may contain links to or use services provided by third parties, including payment providers and delivery services.

We are not responsible for the content, availability or practices of third-party websites or services. Their use may be subject to separate terms and privacy policies.

12. Changes to Our Website or Terms

We may update, modify or discontinue parts of our website or services from time to time.

We may also update these Terms of Service where necessary. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

Your continued use of the website after changes are posted may constitute acceptance of the updated Terms.

13. Governing Law

These Terms of Service and any dispute or claim arising in connection with them shall be governed by the laws of England and Wales.

Where you are a consumer, you may also benefit from mandatory protections provided by the laws of the country in which you are resident.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Shop by Hizu
HIZU TECH LIMITED
Company Number: 16773734

Registered Office & Warehouse Address:
11 Sheepridge Road
Huddersfield, West Yorkshire
United Kingdom
HD2 1HA

Email: hizutechlimited@gmail.com