Shipping policy

At Shop by Hizu, we aim to process and deliver your orders as quickly and efficiently as possible.

1. Order Processing & Handling Time

Orders are typically processed within 2 business days.

Please note that orders placed on weekends or public holidays may be processed on the next available business day.

2. Delivery Time

Once your order has been processed and dispatched, the estimated delivery time is:

2–5 business days

Delivery times are estimates and may occasionally vary due to factors outside our control, including courier delays, weather conditions, or other unforeseen circumstances.

3. Total Estimated Delivery Time

Your estimated total delivery timeframe is:

2 business days handling + 2–5 business days delivery

Therefore, you can generally expect your order to arrive within approximately 4–7 business days from the date of purchase.

4. Order Tracking

Where tracking is available, you may receive tracking information once your order has been dispatched. Tracking updates may take some time to become active after dispatch.

5. Delivery Address

Please ensure that your delivery address and contact details are accurate when placing your order.

We cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete delivery information provided at checkout.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.

If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.

7. Contact Us

If you have any questions about shipping or delivery, please contact us:

Shop by Hizu
HIZU TECH LIMITED
Company Number: 16773734

Registered Office & Warehouse Address:
11 Sheepridge Road
Huddersfield, West Yorkshire
United Kingdom
HD2 1HA

Email: hizutechlimited@gmail.com