Privacy policy

At Shop by Hizu, operated by HIZU TECH LIMITED, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

Shop by Hizu is operated by:

HIZU TECH LIMITED
Company Number: 16773734

Registered Office & Warehouse Address:
11 Sheepridge Road
Huddersfield, West Yorkshire
United Kingdom
HD2 1HA

Email: hizutechlimited@gmail.com

For the purposes of applicable data protection laws, HIZU TECH LIMITED is responsible for the processing of your personal information.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name
• Billing and delivery address
• Email address
• Telephone number
• Payment and transaction information

Order Information

• Products purchased
• Order value
• Order history
• Delivery and fulfilment details

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Website usage and interaction data
• Cookies and similar technologies

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Process payments and prevent fraudulent transactions
• Arrange delivery of your purchases
• Communicate with you regarding your order
• Provide customer support
• Improve our website, products and services
• Maintain the security of our website
• Comply with legal and regulatory obligations
• Send marketing communications where you have agreed to receive them

We will only use your personal information where we have a lawful basis to do so.

4. How We Share Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment service providers
• Delivery and shipping companies
• Website hosting and e-commerce service providers
• IT and security service providers
• Professional advisers where necessary
• Government authorities or law enforcement where required by law

We do not sell your personal information to third parties.

5. Payments

Payments made through our website are processed by third-party payment providers. We do not typically store your full payment card details on our own systems.

Payment providers process your information in accordance with their own privacy policies and security procedures.

6. Cookies

Our website may use cookies and similar technologies to help the website function properly, improve your browsing experience and understand how visitors use our website.

Cookies may be used for purposes including:

• Remembering your preferences
• Keeping items in your shopping basket
• Improving website performance
• Understanding website traffic and usage

You may manage or disable certain cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Marketing Communications

Where you have provided consent or where otherwise permitted by law, we may send you marketing communications about our products, offers and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at:

hizutechlimited@gmail.com

8. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services
• Process and manage orders
• Meet legal, accounting and tax obligations
• Resolve disputes
• Enforce our agreements

When personal information is no longer required, we will securely delete or anonymise it where appropriate.

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request the transfer of your information to another organisation
• Withdraw consent where processing is based on consent
• Object to direct marketing

To exercise any of these rights, please contact us at:

hizutechlimited@gmail.com

You may also have the right to lodge a complaint with the relevant data protection authority.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and products are not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to address the matter.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or how we handle personal information.

Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Shop by Hizu
HIZU TECH LIMITED
Company Number: 16773734

Registered Office & Warehouse Address:
11 Sheepridge Road
Huddersfield, West Yorkshire
United Kingdom
HD2 1HA

Email: hizutechlimited@gmail.com